This ReadMe file contains some important information about
24U PhoneCompanion Plug-In, such as system requirements, installation guide, quick start, troubleshooting, license notice, contact information, and copyright statement.
24U PhoneCompanion Plug-In is a FileMaker® Plug-In allowing FileMaker solutions to interact directly with supported PBX (telephone switches). This plug-in allows you (your solution) to do all the following things without even touching your phone:
24U Phone Companion uses 24U Phone Companion Server (ilink TeamCall Lite) as its middleware to talk to your PBX. Thanks to TeamCall Lite, all the following PBX brands are currently supported by 24U Phone Companion: Aastra DeTeWe, Alcatel, Auerswald, Avaya, Cisco, Deutsche Telekom, Ericsson, NEC, Panasonic, Siemens.
Some telephone switches require the middleware to be installed on a Windows PC. For detailed list of supported PBX models and operating systems, please click here.
Support for other brands and models may be possible to add on demand. Please contact 24U or your local 24U Phone Companion implementation partner to check 24U Phone Companion's compatibility with a specific telephone switch.
Recommended configuration:
Mac OS X: Any Intel Mac, 4 GB RAM running Mac OS X 10.10 Yosemite and FileMaker Pro 14 or newer.
Windows: 1.6 GHz processor, 4 GB RAM, Windows 8.1 or newer, FileMaker Pro 14 or newer.
Minimum requirements:
Mac OS X: Any Mac with 2 GB RAM running Mac OS X 10.8 Mountain Lion and FileMaker Pro 12.
Windows: 1 GHz processor, 1 GB RAM, Windows Vista, FileMaker Pro 12.
To install 24U PhoneCompanion Plug-In, follow these steps:
If you are new to FileMaker plug-ins, start by checking the UsingFMPlugIns.html file inside the Documentation folder. It briefly explains what plug-ins are, why they are useful, and how they are usually used
Before you contact our technical support regarding problems or difficulties using 24U PhoneCompanion Plug-In, please check if your issue is not listed below:
The plug-in functions return an "?" as a result
The 24U PhoneCompanion Plug-In is probably not installed or deactivated in your application preferences. Open the Application Preferences from the Edit menu, click on the "Plug-Ins" tab, and make sure that 24U PhoneCompanion Plug-In is there and that it is enabled.
If your problem is not listed above or if the recommended solution does not work for you, please contact our technical support at http://www.24uSoftware.com/support.php for assistance.
Please note that 24U PhoneCompanion Plug-In product is SHAREWARE. That means it is not free and you have to pay a license fee if you want to keep it. You can install 24U PhoneCompanion Plug-In and try it out for the period of 14 days. After this period, 24U PhoneCompanion Plug-In can stop working and require a registration code. You will get your registration code after you pay for your license.
You can freely distribute 24U PhoneCompanion Plug-In as long as you distribute the original compacted archive untouched and you don't charge money for the distribution. If you want to distribute 24U PhoneCompanion Plug-In on a physical medium, such as CD-ROM, or if you want to distribute it in other form than the original compacted archive, you must ask for our permission. If you are a solution developer and want to bundle 24U PhoneCompanion Plug-In with your products please contact 24U Software.
Please find detailed registration instructions in the file named "HowToRegister.html".
You can find detailed license terms in the file named "24U Software License Agreement.pdf". Individual license types are described in the file named "HowToRegister.html".
You can contact us at one of the following addresses. We prefer being contacted via e-mail, but you can use any other method if e-mail is not good enough for you.
E-mail: | info@24uSoftware.com | general information about our products and our company | ||
eval@24uSoftware.com | free evaluation codes registration | |||
sales@24uSoftware.com | paid licenses ordering and registration | |||
support@24uSoftware.com | technical support and bug reports | |||
WWW: | http://www.24uSoftware.com/ | |||
Phone: | +420-224 910 892 | |||
Fax: | +420-242 487 778 | |||
Snail mail: | 24U Software | |||
Skochovická 88 | ||||
252 45 Zvole u Prahy | ||||
Czech Republic |
The software 24U PhoneCompanion Plug-In is copyright ©2007-2018 24U Software. All rights reserved.
Portions of the software are © 1984-2018 FileMaker, Inc. All rights reserved