24U Phone Companion uses ilink TeamCall Lite as a middleware to communicate with your PBX. TeamCall Lite is a limited addition of TeamCall and is available in 2 modification. TeamCall Express only works on Windows with TAPI drivers installed and connects to the PBX via USB or serial port. TeamCall Server is available for Mac OS X, Windows, and Linux and connects to the PBX via TCP/IP.
Up to date online version of this list can be found on 24U Website: http://www.24usoftware.com/support/PBXSupport.
| PBX Model | Status | Operating System | Additional requirements |
|---|---|---|---|
| 3Com NBX V3000 | Compatible | Windows | TAPI/WAV, NBX TAPI Service Provider |
| Aastra 800 | Tested | Mac OS X, Linux, Windows | Software Release 9, CSTA Licence, Administrator password |
| Aastra 5000 | Compatible | Mac OS X, Linux, Windows | Software Release 9, CSTA Licence, Administrator password |
| Aastra 415 (Intelligate) | Compatible | Windows 32bit | OIP server |
| OpenCom 130 | Compatible | Mac OS X, Linux, Windows | CSTA Licence, Administrator password |
| OpenCom 131 | Compatible | Mac OS X, Linux, Windows | CSTA Licence, Administrator password |
| OpenCom X320 | Compatible | Mac OS X, Linux, Windows | CSTA Licence, Administrator password |
| OpenCom 150 | Compatible | Mac OS X, Linux, Windows | CSTA Licence, Administrator password |
| OpenCom 510 | Compatible | Mac OS X, Linux, Windows | CSTA Licence, Administrator password |
| OpenCom 1010 | Compatible | Windows | OIP Server |
| OpenCom 1100/1200/1300 | Compatible | Windows | OIP Server |
| Ascotel IntelliGate 150 | Compatible | Windows 32bit | OIP server |
| Ascotel IntelliGate 300 | Tested | Windows 32bit | OIP server |
| Ascotel IntelliGate 2025 | Compatible | Windows 32bit | OIP server |
| Ascotel IntelliGate 2045 | Compatible | Windows 32bit | OIP server |
| Ascotel IntelliGate 2065 | Compatible | Windows 32bit | OIP server |
| Asterisk Open Source PBX | Tested | Mac OS X, Linux, Windows | xtelsio TAPI driver installed on a Windows computer |
| Alcatel 4200 | Compatible | Mac OS X, Linux, Windows | Alcatel CSTA licenses |
| Alcatel Office E | Compatible | Mac OS X, Linux, Windows | Alcatel CSTA licenses |
| Alcatel 4400 | Compatible | Mac OS X, Linux, Windows | Alcatel CSTA licenses |
| Alcatel OmniPCX Office | Tested | Mac OS X, Linux, Windows | Alcatel CSTA licenses |
| Alcatel OmniPCX Enterprise | Compatible | Mac OS X, Linux, Windows | Alcatel CSTA licenses |
| Allworx 24x | Compatible | Windows 32bit | TAPI Drivers |
| Allworx 6x | Compatible | Windows 32bit | TAPI Drivers |
| Argent Office | Incompatible | none | none |
| Aspect Unified IP system | Likely incompatible | none | none |
| AT&T Partner 2 | Incompatible | none | none |
| Auerswald COMpact 5010 VoIP | Compatible | Windows 32bit | LAN TAPI licenses |
| Auerswald COMpact 5020 VoIP | Compatible | Windows 32bit | LAN TAPI licenses |
| Auerswald COMmander Basic.2 | Compatible | Windows 32bit | LAN TAPI licenses |
| Auerswald COMmander Basic.2 19" | Compatible | Windows 32bit | LAN TAPI licenses |
| Auerswald COMmander Business | Compatible | Windows 32bit | LAN TAPI licenses |
| Auerswald COMmander Business 19" | Compatible | Windows 32bit | LAN TAPI licenses |
| Avaya Definity G3/G3si | Compatible | Mac OS X, Linux, Windows | Avaya Communication Manager 2.x or higher, MapD card (discontinued) or CTI Server AES with DLG license, ASAI (core) license |
| Avaya MultiVantage S8x00 series | Compatible | Mac OS X, Linux, Windows | Avaya Communication Manager 2.x or higher, C-LAN board, CTI Server AES with DLG license, ASAI (core) license |
| Avaya Integral i5 (Tenovis) | Compatible | Mac OS X, Linux, Windows | Tenovis Connection NT |
| Avaya Integral i55 (Tenovis) | Compatible | Mac OS X, Linux, Windows | Tenovis Connection NT |
| Avaya IP Office (Pro, 500, 500v2) | Tested | Windows | TAPI Link Pro |
| Avaya IP Office 403 | Compatible | Windows 32bit | Avaya IP Office TAPI2 Service Provider, "Third Party" version, CTI Link Pro License |
| Avaya ACM | Compatible | Mac OS X, Linux, Windows | ASAI link |
| Avaya Partner 2 | Incompatible | none | none |
| Cisco 1700 | Compatible | Windows 32bit | Cisco Callmanager, Tapi Service Provider with multiline support |
| Cisco CallManager | Compatible | Mac OS X, Linux, Windows | none |
| Cisco CallManager Express | Compatible | Mac OS X, Linux, Windows | none |
| Cisco Unified Communication 500 | Incompatible | none | none |
| Customer Interaction Center | Compatible | Windows | Microsoft TAPI Integration Support |
| Deutsche Telekom T-Octopus E30 | Compatible | Mac OS X, Linux, Windows | HG1500 board |
| Deutsche Telekom T-Octopus E930 | Compatible | Mac OS X, Linux, Windows | HG1500 board |
| Deutsche Telekom T-Octopus F200 | Compatible | Mac OS X, Linux, Windows | HG1500 board |
| Deutsche Telekom T-Octopus F400/F600 | Compatible | Mac OS X, Linux, Windows | HG1500 board |
| Deutsche Telekom T-Octopus Open | Compatible | Mac OS X, Linux, Windows | CSTA server licenses |
| DeTeWe OpenCom -> Aastra. | |||
| Easy vPaBX from Gintel | Likely incompatible | none | none |
| Ericsson MD 110 | Compatible | Mac OS X, Linux, Windows | ApplicationLink |
| Ericsson MX-ONE | Compatible | Mac OS X, Linux, Windows | ApplicationLink |
| Ericsson BusinessPhone | Compatible | Windows 32bit | none |
| ESI IVX 72e | Compatible | Windows 32bit | TAPI Drivers, Check specific functionality with vendor |
| Fonality PBXtra | Compatible | Windows 32bit | CRM Integration |
| Funkwerk Elmeg ITC-88 International | Tested | Windows | TAPI Drivers |
| Hybrex G1E Plus | Compatible | Windows 32bit | T-Server Ver6, ATC TSP, serial card |
| Hybrex G1E-GDS (G1E Plus M) | Compatible | Windows 32bit | T-Server Ver6, ATC TSP, serial card |
| Hybrex GDS | Tested | Windows 32bit | T-Server Ver6, ATC TSP |
| LG Ericsson IP-LDK-60 | Likely incompatible | none | none |
| LG Nortel iPECS | Incompatible | none | none |
| Mitel 3300 IP Communications Platform | Tested | Windows | Mitel Himalaya |
| Mitel 5000(MiVoice Office 250) | Compatible | ||
| NEC Aspire | Compatible | Windows 32bit | none |
| NEC DSX | Incompatible | none | none |
| NEC Univerge SV8100 | Compatible | Windows 32bit | Same Tapi as XN120, TAPI license for PBX, Network card of IP address |
| NEC SL1000/SL1100 | Likely compatible | Windows 32bit | Checking... |
| NEC IPK Electra Elite | Incompatible | none | First party TAPI only |
| Nortel BCM 50 | Tested | Windows | LAN CTE Toolkit |
| Nortel BCM 200 | Compatible | Windows | LAN CTE Toolkit |
| Nortel BCM 450 | Compatible | Windows | LAN CTE Toolkit |
| Nortel Norstar | Compatible | Windows | Norstar CTA |
| Panasonic KX-TDA 600 | Compatible | Windows 32bit | TAPI Drivers |
| Panasonic KX-TDA 100/200 | Compatible | Windows 32bit | KX-TDA0410X CTI board |
| Panasonic KX-TDA 15 | Compatible | Windows 32bit | TAPI Drivers |
| Panasonic KX-TDA 30 | Tested | Windows 32bit | TAPI Drivers |
| Panasonic KX-TDA 50 | Compatible | Windows 32bit | TAPI Drivers |
| Panasonic KX-TDE 100/200 | Compatible | Windows 32bit | KX-TDA0410X CTI board |
| Panasonic KX-NCP500 | Tested | Windows 32bit | TAPI Drivers |
| Panasonic KX-NCP500 Express | Compatible | Windows 32bit | TAPI Drivers |
| Panasonic KX-NCP1000 | Compatible | Windows 32bit | TAPI Drivers |
| Samsung DCS 816 | Likely compatible | Serial Interface Module, TAPI drivers | |
| Samsung OfficeServ (iDCS) 500 | Likely compatible | ||
| Samsung OfficeServ 7100 | Likely compatible | ||
| ShoreTel IP phone system | Compatible | Mac OS X, Linux, Windows | Special version of TeamCall Server for Phone Companion. |
| ShoreTel Unified Communications Platform | Compatible | Mac OS X, Linux, Windows | ShoreTel Release 7.5 or higher. Special version of TeamCall Server for Phone Companion. |
| Siemens Hicom 150 E OfficeCom | Compatible | Mac OS X, Linux, Windows | Xpress@LAN or LIM-LAN (none in Linux) |
| Siemens Hicom 150 E OfficePro | Compatible | Mac OS X, Linux, Windows | Xpress@LAN or LIM-LAN (none in Linux) |
| Siemens Hicom 150 E OfficePoint | Compatible | Mac OS X, Linux, Windows | Xpress@LAN or LIM-LAN |
| Siemens Hicom 300 (from 2.0) | Compatible | Mac OS X, Linux, Windows | CAP 2.0 with CA |
| Siemens Hipath 2030 | Compatible | Mac OS X, Linux, Windows | Board: HG1500 or LIM-LAN, For external calls only ISDN point-to-point calls are supported. |
| Siemens Hipath 3300 (OfficePoint) | Compatible | Mac OS X, Linux, Windows | Board: HG1500 or LIM-LAN |
| Siemens Hipath 3350 (OfficePoint) | Tested | Mac OS X, Linux, Windows | Board: HG1500 or LIM-LAN |
| Siemens Hipath 3500/3550 (OfficeCom) | Compatible | Mac OS X, Linux, Windows | Board: HG1500 or LIM-LAN |
| Siemens Hipath 3700/3750 (OfficePro) | Compatible | Mac OS X, Linux, Windows | Board: HG1500 or LIM-LAN |
| Siemens Hipath 3750 | Compatible | Mac OS X, Linux, Windows | Board: HG1500 or LIM-LAN |
| Siemens Hipath 3800 | Compatible | Mac OS X, Linux, Windows | Board: HG1500 or LIM-LAN |
| Siemens Hipath 4000 | Compatible | Mac OS X, Linux, Windows | CAP 2.0 with CA |
| Siemens Hipath 8000 | Compatible | Mac OS X, Linux, Windows | |
| Switchvox PBX | Likely incompatible | none | none |
| TalkSwitch 240vs phone system | Incompatible | none | none |
| TalkSwitch 244vs phone system | Incompatible | none | none |
| TalkSwitch 248vs phone system | Incompatible | none | none |
| TalkSwitch 280vs phone system | Incompatible | none | none |
| TalkSwitch 284vs phone system | Incompatible | none | none |
| TalkSwitch 288vs phone system | Incompatible | none | none |
| TalkSwitch 480vs phone system | Incompatible | none | none |
| TalkSwitch 484vs phone system | Incompatible | none | none |
| TalkSwitch 488vs phone system | Incompatible | none | none |
| TalkSwitch 840vs phone system | Incompatible | none | none |
| TalkSwitch 844vs phone system | Incompatible | none | none |
| TalkSwitch 848vs phone system | Incompatible | none | none |
| Tekelec T6000 | Likely compatible | Windows 2000, 2003, XP | VOSS TAPI Service Provider |
| Tenovis Integral -> Avaya. | |||
| Toshiba Strata CTX670 | Likely compatible | ||
| Toshiba Strata DK 424 | Likely incompatible | none | none |
| Trixbox CE | Likely incompatible | none | none |
| Unify - OpenScape Business X3 | Compatible | Mac OS X, Linux, Windows | Requires OCAB module |
| Unify - OpenScape Business X5 | Compatible | Mac OS X, Linux, Windows | Requires OCAB module |
| Unify - OpenScape Business X8 | Compatible | Mac OS X, Linux, Windows | Requires OCAB module |
| Unify -> Siemens (Unify is new brand of Siemens.) | |||
| Vertical Wave™ IP | Likely incompatible | none | none |
| Vertical Xcelerator™ IP | Likely incompatible | none | none |
| Vertical Comdial® DX-120™ | Likely incompatible | none | none |
| Vertical Comdial FX II™ | Likely incompatible | none | none |
| Vertical Comdial MP5000™ | Likely incompatible | none | none |
| Vertical TeleVantage® | Likely incompatible | none | none |
| Vertical Vodavi® Starplus® STS™ | Likely incompatible | none | none |
| Vertical Vodavi Telenium® IP | Likely incompatible | none | none |
| Vertical Vodavi XTS®-IP | Likely incompatible | none | none |
The above list indicates the current known compatibility status and operating system support for PBX models which we have already checked or are checking against compatibility with TeamCall and 24U Phone Companion. If your PBX model is not listed at all, please contact us to find out if 24U Phone Companion will work with your PBX.
Last update: 2015-05-27